Ons Retourbeleid
Beskryf jou terugkeerbeleid in detail om vertroue by jou kliënte te bou.
Skep 'n opgawe-etiket
Beskrywing van hierdie stap vir die verwerking van 'n opgawe.
Los dit af
Beskrywing van hierdie stap vir die verwerking van 'n opgawe.
Pak dit op
Beskrywing van hierdie stap vir die verwerking van 'n opgawe.
Print Your Label
Once your return is approved, we’ll send you a courier label, which you should print and attach to your package.
Hand it Over
Once your return is packed and labeled, hand it over to the courier at the scheduled pickup time. Make sure the courier scans the package label so your return is tracked.
Select Your Option
We will notify you once we’ve received and inspected your return. You will then have the option for a refund or to exchange the item.
Terugsendings Gereelde Vrae
Opvoubare oortjies
Vraag
Antwoord
Vraag
Antwoord
How long do I have to return an item?
Returns must be initiated with 14 days of receiving your order.
Do I need a receipt or proof of purchase?
No. Your purchase will be shown in your account.
Who pays for return shipping?
Customers are responsible for return shipping costs on orders below R1,500 - which are charged at R120.
Can I exchange my item instead of returning it?
Yes you can!
What if the item is defective or damaged?
Please contact us immediately, we will replace the item or issue a full refund.
Can I return part of my order?
Yes, once you initiate a Return you can select individual items.
What happens if my return is lost in transit?
Royale Athleisure is not responsible for items lost or damaged during return shipping.
Can I change my mind after placing an order?
Yes you can however, refunds to your original payment method will incur a R120 shipping deduction.
Ons winkel
123 Fake St.
Toronto, Kanada
Ma - Vry, 10:00 - 21:00
Saterdag, 11:00 - 21:00
Sondag, 11:00 - 17:00
